Introduction to the Solution
DRAERP - Comprehensive Management Solution for the Service Industry
Operate your service business more efficiently with DraERP. Identify potential and existing customers, set up subscription plans for your services, build relationships with customers through loyalty programs, manage and invoice for multiple projects, set up maintenance schedules and visits, and more.
Send emails to multiple potential customers and manage each chain separately.
Set up different subscription packages and assign them to customers. Set trial periods for your subscriptions. Taxes and discounts can also be added to subscriptions just like any other regular item. Subscriptions can be recurring at different intervals: daily, monthly, or once every few years. After the trial, invoices will be generated automatically.
Effective management of projects both internally and externally. Invoice clients for the time employees spend on their website. By using the time sheet feature. Create and track tasks. To help keep your employees on top of important projects.
Easily record and manage warranty and maintenance contracts annually for items sold to customers with different quantities.
Record the progress of visits, whether scheduled or ad hoc. Document the individuals conducting the visits and the tasks performed.
With annual maintenance contracts, customers are required to schedule regular maintenance visits to keep the services operational. Recording these visits is made easy with the maintenance schedule. With predefined time intervals, schedules can be generated automatically.
Manage transactions in various currencies. Send invoices and add charges in any currency. The system will convert them to the base currency set up. Transactions and financial reports can be viewed in multiple currencies.
Handle the payment lifecycle of your customer subscriptions from start to finish. Invoice your customers and easily track accounts receivable, with payment requests communicated through email or SMS.
10 indispensable modules in the software
Service industry management
The DraERP accounting module assists in collecting data and generating reports on accounting activities to meet the needs of various departments. The accounting subsystem is further divided into sub-modules such as general ledger management, accounts receivable, cash flow, accounts payable, and more. It provides your business with the necessary tools to manage financial matters effectively.
The purchasing module oversees all processes involved in acquiring goods or raw materials essential for the organization. The purchasing subsystem has the capability to initiate and approve purchase requests, as well as link with suppliers, send quotation requests to suppliers, receive and record quotations, analyze quotations, and prepare purchase orders. It also tracks the procurement process, evaluates suppliers, and generates reports.
The DraERP system supports businesses in conducting sales operations, employee management, and integrates with business processes, cost management, and debt management. The sales process encompasses the management of plans, opportunities, quotations, purchase orders, and deliveries, along with invoices and payment schedules, enabling businesses to operate more efficiently and sustainably.
The CRM (Customer Relationship Management) subsystem in DraERP is a method that helps businesses approach and communicate with customers systematically and efficiently. It manages customer information such as account details, needs, contacts, and other issues to better serve customers.
The human resources management subsystem helps efficiently manage detailed information about employees. This includes details about personnel, leaves, attendance, salaries, expenses, recruitment, and evaluations. Many businesses consider human resources as their invaluable strategic asset. Therefore, human resources management software aids in achieving the strategic business goals of the enterprise.
The payroll subsystem is where detailed and comprehensive salary expenses, as well as taxes that employees must contribute, are displayed. Additionally, this subsystem also assists in managing compensation packages or benefits that each employee receives, providing detailed and systematic records. It helps efficiently administer payroll.
Project management is a comprehensive management system with various views, such as Kanban boards, dashboards, or an overview report of all projects. It is a time-saving tool that provides us with a comprehensive view of all ongoing projects. Thanks to these views, managers can easily understand what has been accomplished, who is working on it, and the progress of the work.